All About Choosing the Best Restaurant POS System
The point of sale (POS) is also called as point of purchase (POP) or point of service, which refers to the place and time wherein a retail transaction is completed, involving calculation of the amount owed and indication of payment options for customers. A merchant can use bar code scanners, weighing scales or cash registers in calculating the amount owed by a customer. Merchants use payment terminals or touch screens, and other software and hardware payment options available. POS systems eliminate the need for price tags, and this is one of the most compelling and obvious reasons why many businesses are increasingly adopting POS systems. With a trusted and reliable POS system, it allows businesses to implement various types of customer incentives such as discounts and loyalty schemes for customers. Inventory and stock control are properly monitored because selling prices are linked to the product code.
With the advancement of technology, the numbers of designs and types of POS systems continue to grow more and more, and finding the perfect POS system for a restaurant can be daunting. As a business owner, we understand that you only want the best for it, and you want a POS system that can match your budget, offers good features, and provide good customer support. Before choosing the best restaurant POS system, you need to take into consideration your budget, type of installation, feature requirements, ease of use, customer support, and user reviews. Availing a restaurant POS system may involve monthly support fees, license fees, and cost of hardware bundles you need to purchase. There are two types of POS system which are web-based or locally installed, wherein web-based stores your data and updates the server in the cloud, whereas locally installed stores data on a computer in the premises of your restaurant. For the features you are looking for you need to consider if you need data integration tools for exporting and importing data, if you accept orders, reservations and payments online, if you require table or floor management, if you need ingredient level inventory and credit card processor, if you need the ability to print to the kitchen, keep split checks and open tabs, and if you need employee time card management.
There are many POS system providers offering free trial version software to merchants as a way to promote their product and services, and for them to thoroughly understand the features of the software using simulating a live environment. Take advantage of free trial version software of POS system providers to be able to test the customer support of the POS system provider, gauge its responsiveness, if they also provide feature tips, troubleshooting guidelines and educational information. Read reviews and search online blogs, articles, forums, and other social channels to know the impact of a specific POS system or POS vendor to clients, and put in mind that reviews should be looked at from a bigger perspective.